Wednesday, 01 June 2016 12:00

Use Your Potential / Success Guide of the Service Station Manager

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Ayhan Dayoğlu’s book entitled “Use Your Potential / Success Guide of the Service Station Manager” has been published by OYDER (Authorized Automotive Dealers Association).
The book written by Ayhan Dayoğlu in light of his experiences for long years, which is in the nature of a guide for service station managers, particularly includes the business planning to be performed step-by-step while managing a service station, human resources management, strategies to be set, and the following and analysis as well as interpretation of critical success factors and financial data.
Z. Alp Gülan, the Chairman of the Board of Directors of Oyder (Authorized Automotive Dealers Association) said the following related to the book, “As automotive retailers, not only sales of vehicles but also meeting the needs that arise in relation with after-sales services of vehicles are among our most important duties. In order for our enterprises to continue their existence, after-sales services should satisfy our customer while providing funds for us. Just because of this, the management of the business has critical importance. I believe that this work of art, which is a first in the sector, will enlighten the ways of the firms that wish to improve their after-sales operations”.
Ayhan Dayoğlu, on the other hand, said the following about his book, “I stepped into the automotive sector in my father’s repair-shop. I found the opportunity to work in many fields such as sales, services, spare parts, production, etc. throughout the years I spent in the sector both at home and abroad. During this period, I observed how important after-sales services were for authorized automotive dealers. With this aim, I decided to gather my experiences, determinations and recommendations under one umbrella in order to contribute to the firms that chase success and their employees in overcoming the obstacles they encounter on the way by using their potentials at the highest level and wrote my book, which has the characteristic of being the first in its field in Turkey, with the support of Mr. Alp Gülan. I am extremely pleased to share my book with everybody concerned with the subject and I wish with all my heart that it is helpful for them while practicing their professions”.
With its first edition printed in 5,000 copies, the book, Use Your Potential / Success Guide of the Service Station Manager can be procured from Oyder.
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"Use Your Potential / Success Guide of the Service Station Manager" Ayhan Dayoğlu

Publised By OYDER

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